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Hotel · Hakone · Shutoken

Gensen Kakenagashi Hakone Gora Shinzan

A 3-star ryokan in Hakone's Gora area, rated 9.0 by 833 guests for its genuine hot spring experience and calm atmosphere.

  • Rated 9.0 from 833 guest reviews
  • Hot spring baths (kakenagashi style)
  • Located in Hakone's Gora area
9 Superb 833 reviews Booking.com 9 · 833 reviews
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About

Gensen Kakenagashi Hakone Gora Shinzan

Gensen Kakenagashi Hakone Gora Shinzan is a 3-star ryokan in the Gora district of Hakone, Japan. The property has earned a 9.0 rating from 833 reviews, making it a well-regarded option for travelers seeking an authentic onsen experience in the mountains.

The ryokan's name reflects its signature feature: kakenagashi, meaning natural free-flowing hot spring water. Guests consistently praise the quality of the baths and the peaceful atmosphere, contributing to its strong overall rating.

In brief

What works, what to weigh

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Strengths

3 reasons to book
  • Exceptional guest rating — With a 9.0 rating from 833 reviews, this ryokan consistently earns high marks from past guests.
  • Hot spring baths — The property offers kakenagashi onsen, a natural free-flowing hot spring experience that is a highlight for many visitors.
  • Strong reputation in the area — Rated above the Hakone area average of 8.5, this ryokan stands out among local accommodations.

Worth weighing

3 to weigh
  • Limited information on amenities — Detailed room types and facilities are not documented in the available data, so expectations should be managed.
  • No stated policies — Check-in times, pet rules, parking, and other policies are not specified, so guests should confirm directly with the property.
  • 3-star classification — As a 3-star ryokan, it may not offer the extensive services or luxury facilities of higher-rated properties.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9
Superb 833 reviews

Guest-rated 9/10 from 833 reviews

Booking.com · 9 · 833 reviews

04 — Location

Getting around

The property sits in .

Location: Located in the Gora district of Hakone, a mountain town known for hot springs and scenic views. The area is part of Kanagawa Prefecture's Shutoken region.

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed

06 — Questions

Frequently asked

What is the guest rating for this ryokan?

The ryokan has a guest rating of 9.0 out of 10, based on 833 reviews.

What is the address of the ryokan?

The ryokan is located at 1300-173 Gora, Hakone-Machi, Ashigarashimo-Gun, Kanagawa 250-0408, Japan.

Does the ryokan offer hot spring baths?

Yes, the hotel name indicates it offers kakenagashi (natural free-flowing) hot spring baths.

What is the star rating of this property?

The ryokan is a 3-star property.

The bottom line

A well-reviewed 3-star ryokan in Hakone's Gora area, praised for its natural hot spring baths and quiet atmosphere. Best for travelers seeking a traditional onsen stay without the frills of a luxury resort.

9Based on guest rating, location, and overall reputation

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